Managed cloud solutions
Your own managed cloud, run by people who do this for a living.
Nexcess delivers dedicated, private cloud solutions for businesses that need the simplicity of managed infrastructure, with a team that operates it for you.
Audit-ready compliance
We keep your posture and evidence ready.
24/7 Security
Round-the-clock monitoring and response.
Guaranteed reliability
Tested failovers, automated backups, and a 99.99% uptime SLA.
What Nexcess managed cloud includes
Dedicated & Private
Choose the level of isolation that meets your needs with both single and multi-tenant cloud options.
Built on Nutanix
For regulated industries, encryption and compliance controls are built into the platform.
Managed by Nexcess
Dedicated cloud infrastructure that gives you control and predictability, without the day-to-day work of managing it.
Choose the right isolated environment for your unique workload
We design, migrate, operate, patch, and monitor, across both options.
| Multi-tenant cloud | Dedicated private cloud | |
|---|---|---|
| Best for | High-growth businesses needing scalable, cost-efficient isolation | Regulated industries with strict compliance mandates |
| What you get | Your own virtual machines, virtual networks, and storage, with guaranteed resources reserved to you | Your own physical nodes, virtual machines, virtual networks, and storage containers |
| What is isolated | Every customer runs in a separate, walled-off environment: separate kernels, virtual networks, and storage, enforced at the hypervisor | Isolation starts at the hardware. Your workloads run on physical servers no other customer ever touches, on top of the same hypervisor protections |
| Platform and support | Same infrastructure, same monitoring, same incident response, same team | Same infrastructure, same monitoring, same incident response, same team |
| Who else is on our servers? | Other customers, each fully isolated with no visibility into your data, resources, or performance | Nobody |
| Reliability and uptime | Built on the same Nutanix hyperconverged infrastructure, with resource guarantees so noisy neighbors never affect your performance | Built on the same Nutanix hyperconverged infrastructure, with the full physical footprint reserved to your workloads |
Not sure which fits your workload?
Speak directly with a managed cloud expert to size and configure the right solution for your budget and compliance needs.
What we handle so you don’t have to
Disaster recovery turns on automatically when it is added
A Static IP is configured at Acronis and route tested automatically before you ever need it
Replication health, last successful sync, RPO, failover state, and alerts, are all available in your Nexcess Portal
Automated test failovers in an isolated environment, with a dated boot screenshot
Confirm the event is real and walk you through recovery point selection
Depending on the tier purchased:
- Manages it from our console while you confirm each gate
- Guides you through every step of recovery, click-by-click
Build your runbook with you, covering your entire environment, dependencies, and recovery order
Your on-premise or third-party network configurations, as well as moving any IP-dependent services onto the new IP
The decision itself. Only your pre-authorized contacts can declare a disaster and select the recovery point
Depending on the tier purchased:
- Declare and confirm at each gate
- Initiate and execute failover and failback yourself in the Acronis console
Yours, specific to your workloads
Always yours
Keep it current as your environment changes
Managed cloud migrations
Done by experts
With 65k+ successful migrations, we handle everything from scoping to cutover.
Move and scale
We size the destination for where you’re heading, not just what you’re moving.
Dependable by design
Give your workloads a new dedicated home without disrupting the environments you already have.
Security you don’t have to run yourself
Security
There’s no point in the pipeline where your data sits unencrypted. Every workload runs on AES-256 encryption, in transit and at rest. You hold the encryption keys, so your data stays yours alone.
Compliance
HIPAA and PCI-ready, SOC 2 and GDPR aligned, all backed by documented retention and tested restores with dated evidence on Tier III and IV infrastructure with 99.99% availability.
Optional backups:
Immutable, off-site copies protect your data from ransomware and deletion, with self-serve restore available when you need it.
Disaster recovery available:
A live, bootable copy of your server stands ready in the cloud, backed by tested runbooks, verified network paths, and senior engineers. You control the switch. We make sure it works before you need it.
Expert support
Expert engineers
When things break, you reach a senior engineer who can fix it, not a tier-one rep reading a decision tree.
Beyond basic SLAs
We understand your unique tech stack, history, and find the true root causes when something breaks.
Holistic troubleshooting
We check recent changes, cron schedules, and help you prepare for the future.
Human support
Got a launch that will spike traffic? Call us beforehand. We’ll review your setup and stand by during the actual event.
Get an estimate
Why choose Nexcess managed cloud solutions
1,000+ five-star reviews
Managed migrations
24/7/365 expert support
99.99% uptime
Managed cloud Frequently Asked Questions
Cloud infrastructure is the dedicated, isolated infrastructure that houses your website or workload. A managed cloud solution provider operates and maintains that infrastructure for you. With managed cloud services at Nexcess you get the isolation and control of private infrastructure, and you don’t have to staff a team to run it. We handle the architecture, the monitoring, the patching, and the response.
Public cloud typically means shared infrastructure billed by resource consumption and managed by you, the consumer. Managed cloud hosting gives you dedicated, isolated infrastructure at a predictable monthly cost, and we take on the responsibility of running it. Architecture, monitoring, and incident response are all part of the management.
Yes. Managed cloud offers multi-tenant solutions, with per-tenant network segmentation and isolated overlay networking, so your traffic and workloads stay separate from any other customer’s – even though the underlying infrastructure is shared.
Nutanix is the infrastructure platform, the hyperconverged hardware and software that actually runs the virtual machines. Managed cloud is the service built on top of it. Nutanix gives you the technology while Nexcess owns the cloud architecture, runs the migration, monitors and patches the environment, and answers the phone when something needs attention.
Yes. If you’re running VMware today, we manage the move to managed cloud powered by Nutanix. That means an assessment, a runbook, and a supervised cutover all done by Nexcess experts.